Employer Learning Centre

Whether you're just getting started with your venue, or whether you're growing your hospitality business, you've come to the right place.

Our Employer Learning Centre includes tips and templates you can use to take your business to the next level.

HR Health Check
questionnaire

HR Health Check

We believe tailored HR for the hospitality industry is the answer to many of the current challenges operators are facing.

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Template

Employee Onboarding Checklist

Effective onboarding is a vital ingredient in creating a positive and productive hospitality workforce.

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Template

Exit Interview Template

Exit interviews are an essential and often-overlooked opportunity in hospitality.

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Template

Interview Guide Framework

The quality of your hospitality staff can make or break your venue.

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Template

Workplace Culture Plan

A positive culture permeates every aspect of your hospitality business.

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Staff Development Plan Framework

No matter their seniority, discipline or past experience, all hospitality staff need clear development direction.

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Helpful Articles

Write a Better Hospitality Job Ad in 5 S...

When compiling hospitality job ads, you have two goals. One, to get the job seen by as many of the right people as ...

November 16, 2018

How to Develop and Document Your Custome...

When travelling, you know that if you pop in at McDonald’s in New York, the food is going to taste the same as it d...

November 8, 2018

How Employee Engagement Can Help in Attr...

Employee engagement works towards building a strong brand – one that attracts customers and talent. Here’s some of ...

October 29, 2018

The Employer's Guide to Holding an Exit ...

There is no better time to gather feedback on company culture, processes and leadership than when an employee is re...

October 25, 2018

Restaurant Owners: How to Improve the FO...

As a restaurant manager or business owner, you play a significant role in employee satisfaction, retention and prod...

October 24, 2018

Sydney's Top Restaurants Earn Their Hats

It's no secret that Good Food is Australia's leading guide for dining out and eating in. Good Food is also responsi...

October 17, 2018

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